Advantages:
- an easy and effective communication with anybody anywhere in the world.
- you can respond to clients quickly and easily
- messages can be sent in an instant
- the cost of sending emails is very low comparing to other form of communications (such as phoning)
- use of emails is very simple
- you can send distinguish attachments such as photographs or spreadsheets
- it speeds up the workflow process
- it also saves time because you don't need to go to another office to talk to the person
- email saves papers, and therefore trees; it also save printing cost
Disadvantages:
- spam emails can be sent which are dangerous because their can clutter the computer
- email hoaxes
- many viruses can be sent via emails which can eventually destroy your computer
- not everyone has internet connectivity
- if you send the emails to someone else, then the confidential information might end up in the wrong hands
- employees might get tired of the emails and they might stop reading them thinking they are not important
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